Information We Collect

When you browse our website or register for programs, we collect certain data. Some you provide directly. Other bits come from how you interact with our platform.

Personal Information You Share

• Contact details including name, email address, phone number
• Postal address when relevant for course materials (like our North Geelong location format)
• Professional background and education history for program eligibility
• Payment information processed through secure third-party providers
• Communication preferences and program interests

Technical Data We Gather

Our systems automatically collect technical information like IP addresses, browser types, device characteristics, and usage patterns. This helps us understand what's working on the site and what needs improvement.

How We Use Your Information

Everything we collect serves specific purposes. We don't hoard data for no reason.

• Processing course enrollments and managing your learning journey
• Sending program updates, schedules, and educational resources
• Improving our website functionality and course content based on user behavior
• Responding to your inquiries through info@prologicstream.com or +61749540189
• Meeting legal obligations under Australian financial education regulations
• Analyzing aggregate trends to enhance our methodology and curriculum

Data Storage and Security

Your information lives on secure servers located in Australia and compliant offshore facilities. We use industry-standard encryption, access controls, and regular security audits.

Our team members can only access data relevant to their roles. Payment information goes straight to our payment processors—we don't store complete card details on our systems.

That said, no system is completely bulletproof. We maintain incident response protocols and will notify affected users within 72 hours if a breach occurs, as required by Australian notification laws.

Sharing Information With Others

We work with select third parties to deliver our services effectively. Each has contractual obligations to protect your data.

Service Providers

Payment processors, email platforms, and hosting services receive only what they need to perform their functions. They can't use your data for their own marketing or other purposes.

Legal Requirements

Sometimes Australian law requires us to disclose information—court orders, regulatory investigations, that sort of thing. We'll resist overly broad requests and notify you when legally permissible.

Business Transitions

If prologicstream merges with another organization or undergoes restructuring, your data may transfer as part of that process. You'd receive advance notice and options regarding your information.

Your Rights Under Australian Law

The Privacy Act gives you several important rights regarding your personal information. We take these seriously.

• Access your personal data we hold and receive copies in common formats
• Request corrections to inaccurate or outdated information
• Ask us to delete your data when no longer necessary (with some exceptions)
• Withdraw consent for marketing communications at any time
• Lodge complaints with the Office of the Australian Information Commissioner
• Object to certain types of data processing based on legitimate grounds

Cookies and Tracking Technologies

Our website uses cookies—small text files stored on your device. Some are essential for the site to function. Others help us understand user behavior and improve the experience.

Types of Cookies We Use

• Essential cookies that enable core functionality like secure login
• Analytics cookies to measure site performance and identify popular content
• Preference cookies that remember your settings and choices

You can manage cookie preferences through your browser settings. Blocking certain cookies might affect how well the site works for you.

Data Retention Periods

We keep your information only as long as necessary for the purposes outlined here or as required by Australian law.

Active student records remain accessible during your program and for three years afterward. Marketing data stays until you unsubscribe or request deletion. Financial records follow Australian taxation requirements—typically seven years.

After retention periods expire, we securely delete or anonymize data so it can't be linked back to you.

International Data Transfers

Some service providers operate outside Australia. When we transfer data internationally, we ensure adequate protections through standard contractual clauses and verified compliance mechanisms.

Your data might pass through servers in the United States or European Union, but only with providers meeting strict data protection standards comparable to Australian requirements.

Children's Privacy

Our financial modeling programs target adult professionals. We don't knowingly collect information from anyone under 18 years old.

If we discover we've inadvertently gathered data from a minor, we'll delete it promptly. Parents or guardians who believe we have such information should contact us immediately.

Changes to This Policy

Privacy practices evolve as technology and regulations change. We update this policy periodically to reflect those shifts.

Significant changes will be communicated via email to registered users and prominently posted on our website. The "Last Updated" date at the bottom shows when the most recent version took effect.

Continuing to use our services after policy updates means you accept the revised terms. If you disagree with changes, contact us to discuss your options or discontinue using our platform.